CONTACT US

For quick answers, see our Help & FAQs — the fastest way to find information about orders, shipping and returns.

Still have questions?

Email us at service@aachcol.com and we will get back to you as soon as we can. You can also reach us on +852 5161 1356, or write to us at No. 128 Daoxiang Road, Pidu District, Chengdu, Sichuan, China.

Customer service hours are Monday to Saturday, 9am – 11pm, and Sunday, 11am – 5pm.

View our size chart to compare US and EU sizes by foot length. For more help, email us with the product name and your usual shoe size.